Tracking Aus Post: How to Track Your Australia Post Parcel

Waiting for a parcel can feel like watching paint dry — unless you know exactly where it is. Australia Post’s tracking system lets you follow your shipment from lodgement to delivery without any fuss. The best part? You don’t need to create an account to get started, though a free MyPost account unlocks extra features.

Tracking number length: 13 characters ·
Free tracking included with: Parcel Post, Express Post, and others ·
Australia Post tracking app rating: 4.8 / 5 (App Store) ·
Services with tracking: Domestic and international ·
MyPost account max tracked items: 20 at a time

Four key facts worth keeping in mind:

How do I track a parcel with Australia Post?

The simplest way: go to the Australia Post tracking page, type your tracking number into the search box, and hit enter. You don’t need to log in or register.

Can I track a parcel without a MyPost account?

Yes. The public tracking page accepts up to 10 tracking numbers at a time without any login. You just need your tracking numbers handy.

How do I enter the tracking number on the website?

• Visit auspost.com.au/mypost/track
• Type the 13-character number into the “Track your items” field
• Click “Track” to see status history and estimated delivery window

The implication: for casual users, the website is fastest; for frequent shippers, the app adds value without extra cost.

How do I track an international parcel with Australia Post?

International tracking works for most Australia Post services. Use the same tracking number on the Australia Post website — the system pulls in updates from partner carriers.

What is Australia Post global tracking?

• Global tracking is the same service, just for items crossing borders
• The tracking number stays the same — no separate international code needed
• Updates may be slower due to customs and handoffs between different postal services

How do I track a parcel sent from another country?

If a package is sent to Australia via a foreign carrier, it will usually be handed to Australia Post on arrival. You can track it on the Australia Post website using the international tracking number (often starting with two letters, e.g., EE999999999AU).

The pattern: international tracking is reliable but patience is required due to customs delays.

Where can I find the tracking number on my Australia Post receipt?

When you send a parcel at the Post Office, the tracking number is printed on your receipt, usually below the barcode.

What does the tracking number look like?

• 13 characters — alphanumeric
• For domestic items: often a mix of digits and letters
• For international items: often starts with two letters, then nine digits, ending with “AU” — e.g., EE999999999AU

How do I track a Registered Post item using the receipt?

Registered Post also includes tracking. The number is on the receipt and can be entered on the Australia Post tracking page just like any other parcel.

How do I download and use the Australia Post tracking app?

The free Australia Post app is available on iOS and Android. It provides real-time tracking, push notifications, parcel history, barcode scanning, and Parcel Locker access.

What features does the AusPost app offer?

• Real-time notifications for status changes
• Estimated delivery date with a 2-hour delivery window
• Proof of delivery and attempted delivery images
• Collection QR code for Parcel Lockers

How do I push notifications for tracking updates?

Once you add a tracking number to the app — either by typing it or scanning the barcode — push notifications are automatically enabled. You’ll get alerts when the parcel is onboard for delivery, delivered, or if the carrier attempts delivery but you’re not home.

What this means: the app is the single best tool for managing multiple parcels and staying informed without manual checks.

What do the different tracking statuses mean?

Australia Post uses a set of standard status updates. Understanding them helps you diagnose delays without calling customer service.

What does “In transit” mean?

• The parcel has been scanned at a sorting facility and is moving through the network
• You’ll usually see the next location when it reaches the next facility
• A long “In transit” status with no new scan could mean a processing delay, not a lost parcel

What does “Delivered” mean and how to confirm?

• The item has been marked as delivered at your address or a collection point
• Check the proof of delivery photo in the tracking details (available on the app or website)
• If it says “Delivered” but you can’t find the parcel, check with neighbours or ask the driver — then call 13 11 18 if needed

The catch: statuses should be interpreted with context; a long “In transit” does not mean lost.

Ten spec points, one pattern: Australia Post’s tracking ecosystem is designed to give you visibility at every stage — but the depth of that visibility depends on which method you choose. The app and MyPost account give push notifications and history; the website gives quick status checks.

Step-by-step: Track your Australia Post parcel

1. Find your tracking number on the receipt, in an email, or on the barcode of the parcel.
2. Go to the tracking page at auspost.com.au/mypost/track.
3. Enter the number in the search box and click “Track”.
4. Review the status history — look for the latest event and estimated delivery window.
5. If you want persistent tracking, download the AusPost app and add the number (or scan the barcode).
6. Enable notifications in the app to get real-time updates.
7. If the parcel doesn’t arrive, use the app to submit a request or call 13 11 18.

This checklist covers the entire workflow, from finding the number to reporting issues.

For more guides on Australian services, check out our guide on activating your Optus SIM and our guide on Coles glassware credits.

“You can track your parcel online — there’s no need to log in. Just enter your unique tracking number on our tracking page.”

— Australia Post, Tracking service page

“The Australia Post app lets you safely and easily track and manage your parcels on your smart device. Get real-time notifications and estimated delivery times.”

— Apple App Store description, Australia Post app page

For anyone sending or receiving parcels in Australia, knowing how to track your shipment isn’t just convenient — it’s essential. Whether you use the website, the app, or just the tracking number, Australia Post gives you the tools to stay informed. The choice is simple: pick the method that fits your routine, or your parcel might be waiting at the post office while you wait at home.

For a deeper dive into specific status updates and delivery timelines, you can consult this comprehensive Australian Post tracking guide that explains each tracking event in detail.

Frequently asked questions

These FAQs address the most common uncertainties about Australia Post tracking.